Trade shows are key events for businesses and professionals seeking new opportunities. However, participants' expectations are evolving: they seek a seamless, interactive, and personalized experience. Artificial intelligence (AI) has become a major driver in transforming trade show organization and enhancing visitor engagement. With advanced technologies, AI is revolutionizing every stage of the participant journey: from reception to interaction and personalization, paving the way for unique experiences while also optimizing the analysis of trade show performance. But how is this transformation taking place in practice? Let's decipher the innovations redefining the visitor experience.
1. Optimizing reception and participant guidance with AI.
Automated registration and ticketing through chatbots and virtual assistants
AI simplifies registration by automating the process with chatbots and virtual assistants. These tools enable fast ticket management, QR code dispatch, and instant responses to visitors' questions. The result: reduced queues and a smoother reception.
Digital and interactive signage
With interactive screens and applications incorporating geolocation, visitors can easily locate booths, conferences, and available services. These often personalized digital signage solutions ensure optimal navigation within the trade show.
Real-time flow management
AI analyzes visitor flows in real time and optimizes circulation based on high-traffic areas. Smart sensors and cameras can adjust pathways and inform participants about the smoothest routes. As a result, congestion risks during the event are significantly reduced.
2. Personalizing the visitor experience with artificial intelligence
AI-powered applications and platforms for a tailored journey
At a trade show, visitors often face a vast array of exhibitors, conferences, and parallel events, making their journey complex and sometimes inefficient. Thanks to artificial intelligence, dedicated applications like Map Your Show or SwapCard can analyze participants' preferences in real time based on their areas of interest, browsing history within the app, or interactions with promotional content. Based on the collected data, attendees receive personalized recommendations for booths, conferences, and workshops.
These applications can also generate an optimized itinerary based on booth locations and conference schedules, helping visitors save time and maximize their experience.
Intelligent recommendation systems
AI analyzes participants’ preferences and provides tailored recommendations, including exhibitors that match their interests, relevant conferences, and even targeted networking opportunities.
For example, the Grip platform uses AI-powered matchmaking algorithms to identify the most relevant connections between visitors and exhibitors, considering their interests and professional goals. Meanwhile, Brella offers an intelligent system that suggests strategic meetings based on attendee profiles and networking objectives, allowing participants to maximize collaboration and business opportunities during the event.

Facial recognition technology
Facial recognition integration facilitates check-in and enhances security while making networking more efficient. Solutions allow participants to be instantly identified and receive suggestions for professional contacts based on their interests.
👉 Also read : Top 5 trade shows not to be missed in France in 2025
3. Enhancing interactivity and engagement at the trade show
Connected booths and augmented reality interactions
Exhibitors can capture visitors’ attention with interactive booths featuring augmented reality. AI enhances the experience by offering immersive product demonstrations and dynamic interactions. For example, some automotive companies provide virtual reality headsets, allowing visitors to explore the interior of their latest models or test-drive a car in a simulated environment.
In the construction industry, solutions like digital twins enable participants to visualize architectural projects in 3D in real-time and interact with different building configurations. Similarly, in the healthcare sector, exhibitors use AI-powered medical simulators to let visitors experience surgical procedures in virtual reality.
These technologies, combined with artificial intelligence, provide a higher level of engagement, transforming booths into immersive experiences that captivate visitors and enhance the impact of product demonstrations.
Enhanced conferences with automatic subtitles and live translation
Thanks to AI, conferences become accessible to a wider audience with automatic subtitles and live translation into multiple languages, improving accessibility and engagement for international participants.
Discover all the digital solutions offered by ATAWA to modernize and optimize your trade show.

Real-time feedback systems
AI collects and analyzes participant feedback in real time through surveys and emotion-detection sensors. This technology allows organizers to instantly adjust activities and improve the overall trade show experience.
4. Analyzing trade show impact and anticipating future editions with AI
Visitor data collection and analysis
AI gathers data on visitor behaviors and preferences to optimize the organization of future trade shows. These insights facilitate the continuous improvement of events.
Automated lead management for exhibitors
Exhibitors benefit from AI-powered solutions for lead management, including lead qualification, post-event follow-up, and contact scoring to maximize return on investment. With intelligent CRM tools, they can automate the analysis of visitors interested in their products and identify the most promising prospects.
For example, Salesforce Einstein leverages artificial intelligence to analyze visitor interactions at a booth, classify leads based on their engagement (time spent at the booth, interactions with demos, discussions with sales representatives), and recommend personalized follow-up actions after the event. Similarly, HubSpot CRM integrates predictive scoring tools that assign a score to prospects based on their behavior and interaction history, enabling sales teams to prioritize the most qualified contacts.
Other solutions, such as Marketo Engage, automate lead nurturing with personalized email campaigns. These tools help exhibitors focus on high-potential prospects and improve the overall return on investment from trade shows.
Using ai to measure engagement and the effectiveness of implemented strategies
Algorithms analyze the impact of various initiatives taken during the trade show, identifying the most effective strategies and improving future editions.
👉 Also read : Organizing a seminar with AI : a complete guide for a successful event
Artificial intelligence is revolutionizing trade shows by offering a smoother, more personalized, and interactive experience. From registration to post-event analysis, AI optimizes every step for both visitors and exhibitors. ATAWA, an expert in event solutions, supports organizers in integrating these technologies to create more attractive and high-performing events.
Would you like to modernize your trade show with AI ? Contact ATAWA to discover our solutions tailored to your needs!
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